fs777 Privacy Policy — Your Data, Protected

1. Introduction

fs777 is committed to protecting the privacy of every player who uses our platform. This policy is written in plain English to make it easy to understand — not to hide important details in legal language. If you have questions about anything here, the support team is available 24/7 and happy to explain further.

When we refer to "personal data" in this policy, we mean any information that identifies you or can reasonably be linked to you — such as your name, mobile number, email address, and payment details. We collect personal data only when there is a clear and legitimate reason to do so, and we hold it only for as long as necessary.

2. Information We Collect

fs777 collects personal data in the following situations: when you register an account, when you complete KYC verification, when you make deposits or withdrawal requests, when you contact support, and when you use the platform generally through normal browsing and gameplay activity.

The categories of data we may collect include:

• Registration data: Full name, date of birth, email address, Philippine mobile number, and preferred currency (PHP).
• Identity verification (KYC) data: Government-issued ID (such as a Philippine passport, driver's licence, or SSS/UMID card), proof of address, and a selfie or liveness check as required.
• Financial data: Bank account details, GCash or Maya account numbers used for deposits and withdrawals, and transaction history on fs777.
• Device and technical data: IP address, browser type, device type, operating system, and session timestamps. This data is collected automatically when you access fs777.
• Gameplay and activity data: Bets placed, games played, win/loss history, bonus usage, and responsible gaming settings you have applied to your account.
• Communications data: Records of your conversations with the fs777 support team, including live chat transcripts and any emails sent to our support address.

3. Why We Collect Your Data

Every piece of data fs777 collects has a specific purpose. We do not collect information speculatively or build data profiles for marketing resale. The main reasons we process your personal data are:

4. When We Share Your Data

fs777 does not sell your personal data. We share it only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: Your bank account or e-wallet details are shared with the relevant payment provider (such as your Philippine bank, GCash, or Maya) to process your transaction. These providers have their own privacy obligations.
• Identity verification services: KYC checks may involve a third-party verification provider who processes your identity documents on our behalf under strict data protection agreements.
• IT and platform infrastructure partners: Service providers who host or maintain the fs777 platform may have access to data in the course of providing those technical services, under confidentiality agreements.
• Legal and regulatory authorities: Where we are required by law or by a competent authority to disclose information — for example, as part of an AML investigation — we will comply with that requirement.

Recipient	Data Shared	Reason
Payment providers (banks, GCash, Maya)	Bank/e-wallet account details, transaction amount	To process PHP deposits and withdrawals
KYC verification partners	Government ID, selfie/liveness data	To verify player identity before withdrawal
IT infrastructure and hosting partners	Technical and account data	Platform operation and maintenance
Legal and regulatory authorities	As required by law	AML compliance and lawful requests

5. Data Storage and Retention

Your personal data is stored on secure servers with access controls, encryption at rest, and regular security audits. fs777 retains your personal data for as long as your account remains active. After account closure, certain data — particularly financial records and KYC documents — may be retained for a further period as required by applicable laws and AML regulations.

Data that is no longer required for any legitimate purpose is securely deleted or anonymised. We do not retain identifiable personal data indefinitely without cause.

6. Cookies and Tracking

fs777 uses cookies and similar technologies to make the platform function correctly and to improve your experience. Cookies are small text files stored in your browser. They do not contain your password or full personal details.

We use three categories of cookies:

• Strictly necessary cookies: Required for the platform to work — for example, keeping you logged in during a session and remembering your language or currency setting. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Help us understand how players navigate the platform so we can improve page layouts, loading speeds, and the overall user experience. Data collected is aggregated and not linked to individual identities.
• Preference cookies: Remember choices you have made on the platform, such as notification settings or responsible gaming preferences, so you do not need to re-enter them on each visit.

You can manage or disable non-essential cookies through your browser settings at any time. Note that doing so may affect how some parts of the platform work.

7. Your Rights as a Player

As an fs777 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact the support team through the live chat in your account or by writing to [email protected].

• Right to access: You can request a copy of the personal data we hold about you at any time.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. For contact details and banking information, you can also update these directly through your account settings.
• Right to deletion: You can request that we delete your personal data. Note that we may not be able to fulfil this in full if we are legally required to retain certain records — for example, financial transaction data under AML rules.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a dispute or review is ongoing.
• Right to object to marketing: You can opt out of promotional communications from fs777 at any time through your account preferences or by contacting support. Opting out does not affect your access to the platform or your account balance.

fs777 will respond to data rights requests within a reasonable timeframe. We may ask you to verify your identity before processing a request, to ensure we are not disclosing or modifying data at the request of an unauthorised person.

8. Protection of Minors

fs777 is strictly an 18+ platform — in the Philippines, the minimum age to register is 21 years old. We do not knowingly collect personal data from anyone under 21. Age is verified as part of the KYC process during account registration.

If we discover that an account has been opened by or on behalf of a person under 21, that account will be closed immediately, any balance will be reviewed in line with our Terms, and the relevant personal data will be handled appropriately. If you believe a minor has created an account using false information, please contact support immediately.

9. Changes to This Policy

fs777 may update this Privacy Policy from time to time. When we do, the revised version will be published on this page. The date of the most recent update is noted at the top of the page. For significant changes that materially affect how we handle your data, we will make a reasonable effort to notify registered players through in-platform notifications before those changes take effect.

Continued use of the fs777 platform after an updated Privacy Policy is posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

10. How to Reach Us

If you have any questions, concerns, or requests related to this Privacy Policy or how fs777 handles your personal data, you can reach the support team 24 hours a day, seven days a week:

• Live chat: Available directly within your fs777 account when logged in.
• Email: Write to us at [email protected] for non-urgent privacy enquiries.

For questions about account security, responsible gaming tools, or deposit and withdrawal processes, visit the relevant pages linked in the sidebar or footer of this site.